Shipping policy
!We are proud to offer free shipping!
All orders are processed and shipped from our warehouse. Please allow for extra processing time
during holidays and sale seasons.
We process orders Monday through Friday. Orders will be processed within 3–10 business days
from the order date and shipped the day after processing is complete. Please note
that we do not ship on weekends.
Once your order has been placed, we cannot cancel it. If you need to change your
delivery information, please contact us as soon as possible. Once an order has been processed,
we will be unable to make any changes.
How long will it take to receive my order?
Once you place your order, please allow 1–3 business days for processing. After
that, delivery times will vary depending on your location. Please note that due to COVID-19, orders
may be delayed to ensure maximum safety. Below, we have provided estimated
delivery times by country:
• Europe: 7–14 business days
• USA: 7–15 business days
• Canada: 7–16 business days
• Central America: 10–25 business days
• Australia / New Zealand: 10–26 business days
• Other countries: 11–30 business days
In exceptional cases, an order may take longer than usual. In such instances, delivery
may take up to 40 business days. If you experience any unusual delays in the delivery of your order,
please do not hesitate to contact our customer service team; we would be happy
to assist you in resolving any issues.
We appreciate your understanding and patience during these challenging times, and we strive
to provide you with the best possible shopping experience. We will provide you with a tracking number so that you can monitor the status of your order
in real time and stay informed about its delivery progress.